Helping you to help us
We regard all those whom we work for as customers
Our customers are the person asking for the service (Referrer/Funder), the primary deaf user of the service (Client) and the person delivering the service (Provider). For convenience, we provide a Customer Service section and a Provider Service section.
Within the Customer Service section you will find our Price List, Terms & Conditions and Contract. It includes our evaluation system and if necessary, a Complaint Form.
We have created a Customer Blog to keep customers informed and to provide up to date information. You are welcome to contribute your views!
We use an INCLUSIVE CHARGE which includes the professional fee, administration charge, travel expense, travel time and subsistence*
For more details, request our free Information Pack, this includes:
| • Service Information | • Request Form | • Price List |
| • Terms & Conditions | • BSL Poster | • Pen |
| • Feedback Form | • Complaint Form |
When requesting a pack please include your address, as this information is sent by post.
