Helping you to help us
We regard all those whom we work with as customers
Our customers are the person asking for the service (Referrer/Funder), the primary deaf user of the service (Client) and the person delivering the service (Provider). For convenience, we provide a Customer Service section and a Provider Service section.
Within the Provider Service section you will find careers advice, recruitment information and freelance registration forms. British Sign Language / English Interpreters can subscribe to our Standby system and to our Emergency 24/7/365 service. A list of useful material regarding ethics, conduct, health & safety and equality are included, together with external links to professional bodies.
We have created a Provider Blog for Language Service Professionals which will keep you informed of our activities. It includes news, views and updated documents. It also offers an opportunity for consultation and you are welcome to express your opinion.
We use an INCLUSIVE CHARGE which includes the professional fee, administration charge, travel expense, travel time and subsistence*
For more details, request our free Information Pack, this includes:
| • Service Information | • Request Form | • Price List |
| • Terms & Conditions | • BSL Poster | • Pen |
| • Feedback Form | • Complaint Form |
When requesting a pack please include your address, as this information is sent by post.
